Trust – The Foundation
Trust is the foundation of respect, relationships, teamwork. How can you respect someone you don’t trust? Seems like trust is all too rare these days in the corporate world.
I worked as a groom when racetracks were popular. The head groom was an old man from the deep South. He had keen eagle eyes and a distinct manner of speech. He used to say, “be what you is, cause if you is what you ain’t, you ain’t what you is”, a phrase I hold dear to this day.
If you’ve spent any time on the back side of a racetrack, you know it is a world apart.
In one of my past lives, I worked for a private family-owned company. Eight siblings were corporate leaders, each with his or her division. The rivalry was rampant.
The patriarch used to tell his children if they wanted to hear the answers they wanted, go talk to the administrators. If they wanted the truth, talk to me. I considered that quite an honor, to be known for speaking truth.
Five Keys to Earn Trust
- Do what you say you will. Builds credibility, dependability, and reliability.
- Be genuine, sincere, and authentic. Say what you mean, mean what you say.
- If you mess up, own it. Be accountable for your actions.
- Don’t criticize others in their absence. Builds a reputation for integrity
- Be truthful. Honesty, integrity leads to respect.
Points to Ponder
- If you have an issue with someone, they are the first to know
- Take the high road, your reputation depends on it
- Be true to your values, they are you true North